No REFUNDS! Exchange only

Lush Beauty Hair has a no refund policy, if there is a issue with your order please notify us within 24-48 hours along with your order number. We offer exchange only.

Shipping Policy!!

Your order will be processed and shipped within 6 business Days & you should receive tracking info around the 5th business day. Our standard shipping will take 6-8 business days to deliver, however custom wigs and certain units may take up to 7-9 business days. We require a signature confirmation to ensure your order arrives at the correct destination. No shipping on weekends and Holidays. 

Store Pick-Up!!!

Your order will be processed right away and may take up to 6 business days. Once your order is ready for pick-up you will receive a text message with all pick up details as far a time and location. 

If you received your order and have any issues please email us At


 Please note we only offer store credit if a mistake was done on our part and for orders that have been processed and shipped. In order to receive credit for your exchange, the hair must be in the same condition as when you received it. For more information please email us

Thank You,

Lush Beauty